The Uptrust engineering team has successfully re-enabled the Client Dashboard. Instead of landing on the Dashboard first upon logging in, it now can be accessed from the Global Navigation options. Previously those options were "Clients Messages Schedule", and now it will appear as "Clients Messages Schedule Dashboard". Clicking the new “Dashboard” will pull the Client Dashboard up exactly as it used to be.
Posted Dec 04, 2024 - 11:47 PST
Identified
In order to speed up website performance and allow Client lists to load properly, the Uptrust engineering team has turned off the Client Dashboard. We will continue to investigate the root cause of the slowness, and turn the Client Dashboard back on when we can ensure loading times will not be adversely impacted.
Posted Oct 23, 2024 - 06:30 PDT
Update
The Uptrust team is continuing to actively investigate slowness on the website as well as Client lists not appearing. This is a top priority; we will provide an update as soon as one is available.
Posted Oct 22, 2024 - 13:39 PDT
Update
We are continuing to investigate this issue.
Posted Oct 21, 2024 - 11:08 PDT
Investigating
We are currently investigating slower loading times on the Uptrust website staff.uptrust.co.